For international patients seeking care through Cleveland Clinic, cost and insurance considerations include the following key points:
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Virtual Second Opinion Service: International patients can obtain a written medical report and consultation for USD 4,500 by uploading their medical records in English through a secure online platform. This service is available globally except in certain countries and U.S. territories.
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Insurance Coverage: Cleveland Clinic accepts many major insurance plans, including some international policies, but coverage depends on whether the clinic is considered “in-network” by the insurer. Patients should verify with their insurance provider if Cleveland Clinic is in-network to maximize benefits.
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Out-of-Network and Uninsured Patients: If Cleveland Clinic is out-of-network, patients may face higher deductibles or out-of-pocket costs. Uninsured or underinsured patients can discuss payment plans or discounts with billing staff. A financial review is available for those without accepted insurance plans.
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Billing Transparency and Cost Estimation: Cleveland Clinic provides price lists and a cost estimator tool to help patients estimate the cost of procedures based on insurance coverage and historical charges. This helps international patients plan financially before treatment.
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Payment Options: Patients can pay bills online, by phone, mail, or in person. If insurance coverage is denied for certain treatments, patients must cover those costs themselves.
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Support Services: The Global Patient Services team assists international patients with appointment scheduling, communication (including interpreter services), and coordination with their home country medical teams. They also help obtain treatment authorizations and clarify financial responsibilities.
In summary, international patients should prepare for potential out-of-pocket expenses depending on their insurance status and coverage network. Utilizing virtual second opinions and consulting with Cleveland Clinic’s billing and Global Patient Services teams can help clarify costs and insurance considerations before receiving care.
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