How can Filipino patients access Cleveland Clinic's virtual healthcare services?

Filipino patients can access Cleveland Clinic's virtual healthcare services by using the MyClevelandClinic® app or the MyChart website to connect with healthcare providers online. They can choose between Express Care Virtual Visits, which require no appointment and are suitable for common non-emergency health concerns, or scheduled virtual visits with specialists for follow-up or more specific care.

To start a virtual visit, patients need a mobile phone, tablet, or computer with internet access. For Express Care visits, they can open the MyClevelandClinic app, select Express Care virtual visits, and follow the login instructions. For scheduled visits, patients must prepare according to the provided steps on the Cleveland Clinic website.

During the virtual visit, patients can have face-to-face consultations, receive diagnoses, treatments, and prescriptions when appropriate. Family members, caregivers, or translators can also join the session. Technical support is available via a toll-free number if needed.

Additionally, the Cleveland Clinic Express Care app is available for download on smartphones and tablets, offering 24/7 access to healthcare providers for common conditions at a cost of $65 or less per visit, with many insurance plans accepted.

This virtual care model allows Filipino patients to consult with top specialists remotely, avoiding travel and gaining access to expert opinions, including virtual second opinions for complex or rare conditions. However, it is important to note that telemedicine practice regulations in the Philippines require Filipino licensed physicians to provide care to patients in the country, so patients should verify the legal and regulatory compliance of the service.